How does Signal help identify which service customers are good upgrade candidates?

Our platform quickly evaluates vehicles needing significant repairs against US export values, helping you identify when a trade-up offer makes more financial sense than proceeding with repairs.

How do I know if a service vehicle is worth exporting?

Use Signal’s Market Guide to check the US wholesale value. If it’s higher than your local resale value, you may have a strong export candidate.

What types of repair situations typically present the best opportunities?

Major mechanical repairs (transmission, engine) and expensive maintenance milestones (timing belts, suspension work) on vehicles 3-5 years old often present the best upgrade opportunities.

How do I train my service team to identify these opportunities?

We provide simple workflows and guidance for your service advisors to flag vehicles where repair costs exceed a certain threshold of the vehicle's value, automatically triggering a trade evaluation.

Can customers really get into a new vehicle for close to their current payment?

Often, yes! By maximizing the export value of their trade and leveraging current incentives, many customers can upgrade to a new vehicle with similar or sometimes even lower payments than they currently have plus the cost of the repair.

How do I present this option to the customer without seeming pushy?

The most successful approach is consultative: "Before you decide on the repair, we'd like to show you another option that might work better for you financially..."

Service Lane Optimization

Turn service visits into trade-in profits

Use real-time US market data to identify vehicles in your service lane that are worth more when exported—and offer competitive trade-in deals on the spot

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